At ewedesigns.co.uk (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number (when you contact us or sign up for newsletters).
- Usage data: information about how you interact with our website, including IP address, browser type, pages visited, and time spent.
- Transaction data: if you purchase products or services, we may collect payment and order details.
- Marketing data: your preferences for receiving communications from us.
2. How We Use Your Information
We use your personal data for purposes including:
- To provide and manage our services.
- To process payments and fulfil orders.
- To communicate with you, including responding to enquiries.
- To send marketing communications, where you have consented.
- To improve our website and services through analytics.
- To comply with legal obligations.
3. Legal Basis for Processing
Under UK GDPR, we process your data based on the following lawful grounds:
- Consent: when you opt-in for marketing or newsletters.
- Contractual necessity: to provide our services or complete transactions.
- Legal obligation: to comply with laws and regulations.
- Legitimate interests: to improve our website, services, and security, where your rights are not overridden.
4. Sharing Your Information
We will not sell or rent your personal data. We may share data with:
- Service providers: such as payment processors, IT support, or marketing platforms.
- Legal authorities: if required by law or to protect our rights.
- Business transfers: in case of sale or merger of the business.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. Cookies help us:
- Analyse website usage and performance.
- Remember your preferences.
- Deliver relevant content and ads.
You can manage cookies in your browser settings or through our cookie consent tool.
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes above, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Under UK GDPR, you have the following rights:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request erasure of your data.
- Object to processing or request restriction.
- Withdraw consent at any time (where processing is based on consent).
- Request data portability.
To exercise your rights, contact us at euan@ewedesigns.co.uk.
8. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please check their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
euan@ewedesigns.co.uk